Service Advisors! Are You A Visionary or Integrator?
Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level.
In this episode, Michael Doherty talks about two types of repair shop service advisors. Visionaries and integrators. Do you know which one you are? And if you do, do you know the best way to be effective and tap into your skills? Michael will help with both today. He also talks about “golden handcuffs,” exploring the balance between rewarding loyalty and preventing burnout, and stresses the value of transparency and growth opportunities for service advisors.
00:00 Visionaries & Integrators in Business
00:00 Visionaries & Integrators in Business
04:11 Visionary or Integrator? Choose Wisely
08:38 Retention and Growth for Service Advisors
12:42 Golden Handcuffs: Enticing Benefits
13:40 Service Advisor Loyalty Insights
Stay connected with us on social media:
- Facebook: AutoFix Auto Shop Coaching
- YouTube: AutoFix Auto Shop Coaching Channel
- Twitter: @AutoFixCoaching
Don't forget to tune into The Weekly Blitz with Chris Cotton on your favorite podcast platform for more tips and tricks on managing your auto repair shop. If you're interested in auto shop coaching or our NEW service advisor coaching program, TOUCH HERE!
If you have any suggestions or would like to be a guest on the AutoFix AdvisorCast, please email us at michael@autofixsos.com. We look forward to connecting with you!
